Customer Account Manager, Natoora

About Us:

Natoora is committed to revolutionising the supply of fruit & vegetables and actively shaping the future of food for the better.

We have spent over ten years connecting capital cities with flavours that would otherwise be lost forever. Delivering truly seasonal produce to over 1,000 restaurants in London, New York and Paris, we count amongst our customers some of the world’s most talented and forward-thinking chefs.
We also engage directly with home cooks in Nationwide with our home delivery service and in our stores and concessions across London, actively seeking to change the way people understand fresh produce. Ultimately our goal is to create a more meaningful and responsible food system that preserves seed varieties, growing techniques and traditions that are threatened by modern industrial farming and supermarket culture.

Job Description:

We are looking for an account manager to take on a diverse portfolio of customers, including some of our most influential chefs. This role goes far beyond sales – you’ll be their personal connection to our growing community of farmers and producers and a trusted source of knowledge on our outstanding produce. You’ll represent our mission in every aspect of the role and every interaction – from sample tastings with chefs, to supplier visits, to dining at our customers. We supply some of the most forward-thinking, discerning figures in the industry and we strive to offer a service to match.

YOUR RESPONSIBILITIES

● Balance working in a team with the ability to manage your own time
● Manage and be responsible for the sales of a portfolio of 100+ restaurants.
● Develop a complete but accessible knowledge of all Natoora’s product range
● Sales reporting
● Be an ambassador for Natoora’s ethos and mission

BENEFITS INCLUDE

● 50% off all fruit & vegetables, fresh pasta and charcuterie in our stores and through our industry-only app.
● A competitive salary, excellent training and the opportunity to progress your career.
● Lunch cooked fresh daily from our radically seasonal produce – as well as Husk & Honey granola, Ice Cream Union ice cream, England Preserves jam, sourdough bread and Pact coffee
● A budget for eating out with our clients
● A mobile phone and laptop
● Great atmosphere, central London location and a mission you can get behind.

The Ideal Candidate:

● You will have excellent knowledge of the London restaurant industry
● Passion for fresh produce and excellent product knowledge
● Commercial experience and/or strong hospitality experience
● Motivated by driving sales and delivering excellent customer service