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General Manager, CLARETTE
Salary: Competitive
Location: Marylebone, London
Type: Full Time
Posted: 3 years ago

General Manager, CLARETTE

Salary: Competitive
Location: Marylebone, London
Type: Full Time
Posted: 3 years ago

Clarette is a chic, refined, and stylish restaurant and wine bar, nestled in the heart of Marylebone. Based in a sleek and relaxed setting of an iconic mock Tudor townhouse, Clarette brings a refreshing burst of life to the London wine scene and Marylebone restaurants.

Wine is at the heart of Clarette. The owners are Alexandra Petit-Mentzelopoulos of the Château Margaux family and Natsuko Perromat du Marais a restaurateur having worked for the likes of Alain Ducasse.

The General Manager will be responsible for the overall management of the daily operations and ensure good communication with Ownership at all times.

The General Manager will ensure optimum guest satisfaction; by hiring and developing a strong hospitality focused team, and will be responsible for meeting the revenue, profitability and quality goals.

Job Duties

  • Be responsible onsite for the entire multi-level operation and report to Ownership at all times, for every part of the business (Financials, Operations, HR, Events, Sales and Marketing, Purchasing etc…). Act as the central point of contact between Ownership and on-site team.
  • Ensure all covid restriction rules are applied and followed by both staff and guests.
  • Review actual weekly / quarterly / annual individual financials – P&L, budget control, Food Costs, Labor costs – to ensure costs are kept within budget. Control and monitor the P&L by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions. Responsible for the profitability of the entire operation. Develop action plans for improvement and / or rewards for success.
  • Work on a strong Sales & Marketing action plan and implement the marketing campaigns, promotional events and new guest acquisition programs.
  • Assume HR functions for both Front and Back of the House positions. Create, inspire, train and lead a strong team, ensuring high levels of friendly, professional and efficient service. Nurture a positive working environment. Demonstrate and hold team accountable for the highest levels of ethical and moral conduct. Operate in an honest, transparent manner.
  • Monitor compliance with strict hygiene, health and safety guidelines.
  • Develop / maintain positive relationships with vendors. Successfully negotiate the best possible pricing structure for all purchasing / inventory.

Professional Skills/Qualifications

  • Bachelor’s Degree with a focus on Business/Hospitality management preferred
  • Minimum 6 years of experience in the Restaurant industry in London.
  • Proficiency in English.
  • Demonstrated record of success with similar F&B operations
  • Proven expertise in budgets, forecasting, marketing/promotions, selecting and developing talent, high levels of staff retention, and consistently high levels of guest satisfaction.
  • Extensive food and wine knowledge. Passionate about quality, service, food and wine.
  • Expert knowledge of health & safety standards.
  • Expert computer knowledge with all necessary systems (Excel, MS Office Suite, POS..)
  • Fully engaged with a positive and friendly attitude.
  • Inspiring leader who can create a cohesive team spirit through leading by example.
  • Behaves professionally to maintain/enhance positive image

Application form

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