Cultural Programme and Partnerships Manager, Kindred

Salary: £32,000 - £38,000

Location: Hammersmith, west London

Type: Full Time

Posted: 2 years ago

Applications closed

Reporting to: Community and Membership Director

Works with: Community and Membership Team and Food and Beverage Team.

About us: Kindred is a members Club in Hammersmith, west London. The Club occupies the top two floors of the Grade II listed Bradmore House mansion, with the ground floor being home to our public-facing restaurant Cellar, with menus created by guest-chef Andrew Clarke.

The Club was female-founded by a former social worker and one of this year’s CODE Hospitality’s 30 under 30 winners, Anna Anderson; a social entrepreneur passionate about creating spaces that bring people together through shared experiences, notably food and drink, music, and ideas that help shape a better tomorrow.

Job Purpose: Through strategic partnerships and Kindred-owned properties, you will devise, programme, and produce a monthly events calendar for Kindred Club, putting us on the map as a unique west London cultural destination for both existing and prospective membership audiences.

The role: The Cultural Programme and Partnerships Manager will be responsible for the overall design and delivery of all aspects of cultural programming in the building, to actively support the growth of Kindred Club as a community focused members Club.

You’ll be an essential part of a small team, who can demonstrate a genuine passion for arts, culture and hospitality, with at least three years’ experience or relevant transferable skills, working in an arts administration, producing or programming environment. Ideally with strong networks within food and drink, music, and ideas that help shape a better tomorrow; a natural relationship builder, you will enjoy working independently and proactively on self-directed and designated projects, as well as fulfilling the administrative and organisational needs of the department.

You will be good at spotting and developing partnership opportunities and be able to think creatively about commercial proposals. You will be a lateral thinker, creative and entrepreneurial by nature with strong business acumen and understand the motivations of potential sponsors and partners to develop a pipeline of long-term strategic partnerships that align with the overarching priorities of the business.

This role is a fantastic opportunity for a creative, highly organised, well-connected, and collaborative individual to join us at a pivotal time in our journey.

Responsibilities:

Cultural Programme:

To lead on the creative and administrative delivery of the cultural programmes and any related projects.
To build and maintain a roster of event partners as part of the programme.
To work with the Community and Membership Team to respond to all programming enquiries and to manage the programming@ inbox.
To work with the Community and Membership Team, and Food and Beverage Team to ensure all team members are informed of the programme ahead of time, working with team members to improve product knowledge and opportunities for cross-selling.
To meet artists, contributors, collaborates and companies as necessary; always acting as an advocate for Kindred Club and the programme.
To maintain good working relationships with all of Kindred Clubs stakeholders including creatives, collaborators, agents, independent promoters etc. To effectively troubleshoot and take strong personal accountability, ensuring that relationships are managed professionally at all times.

Producing:

To produce projects, managing negotiations, contracts, budgets, and day-to-day delivery.
To negotiate contract terms and any fees within agreed financial parameters and strategic goals.
To lead on all areas of cultural programme administration: including improving and maintaining the cultural programme matrix, any contracting, updating of artist welcome packs, contact sheets, function sheets, rundowns and developing new administrative systems and processes for the department where required.
To ensure that all aspects of cultural programming are correctly reflected in our CRM (and any other marketing/ticket sales platforms) and to be a point of contact for day-today programming and scheduling enquiries.
To support the freelance AV team on all technical liaison with collaborators, collating production and technical information and arranging and/or attending production meetings as required.
To undertake financial duties relating to the cultural programme, including raising invoices, generating final sales and refunds etc. as well as any reporting pertaining to this.
To manage and work alongside the Operations Director, General Manager and Community and Membership Team with regard to rehearsal space and Get-ins/Fit-ups/Load-outs, ensuring that the member experience is never compromised and disruptions are kept to the bare minimum.

Marketing:

Work with the Marketing Lead to support the delivery of all marketing and communications campaigns for the cultural programme.
Feed into the membership recruitment and retention strategy, ensuring that we develop and deliver the most relevant audience possible for Kindred Clubs cultural programme (particularly among those living in west London), always championing our commitment to a diverse and multi-generational audience.
To work with the Community and Membership Director and Marketing Lead to monitor the performance of projects, providing evidence of impact in terms of membership recruitment and retention and other key performance indicators

Operations:

To work with the Operations Director & General Manager to ensure appropriate staffing levels for all programming activity at Kindred Club are in place as required ahead of time, including, but not limited to: Duty Management, Bar, Front of House, Event, Cleaning, Cloakroom and Security staff.
To support the Operations Director & General Manager to ensure that any sponsorship opportunities relating to food and drink are agreed ahead of time and align with the overarching priorities of the business.
To support the Operations Director & General Manager to ensure that all necessary paperwork is completed prior to an event or production, including public liability insurance documentation, risk assessments and so on.
To conduct site visits and meetings with potential collaborators, accurately and professionally presenting the venue and its facilities.

General:

To remain knowledgeable of wider developments and trends in the cultural sector, both nationally and internationally, and lead on related research and bench-marking exercises as requested.
To attend regular training and actively contribute to the development of best practice at Kindred.
To adhere to our Strategic Priorities including Kindred’s Equality, Diversity & Inclusion, Environment & Sustainability, and to play an active and positive role in our anti-racism work and in furthering our accessibility.
To provide a welcome and ensure a positive and inclusive experience for artists and collaborators.
To attend Kindred shows and events, including working unsocial hours as required – we offer a Time Off In Lieu (TOIL) policy.
To publicly represent Kindred in a prepared and professional manner.
To undertake any other duties which may be reasonably requested to ensure the smooth running of Kindred Club.

Further Details:

Holiday allowance: 28 days annual leave allowance including public holidays.

Office hours: 9am – 6pm

Club opening hours: 8:00am – 2:00am

Flexible working: 1 day per week working remotely if required.

Benefits: