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Natoora
Salary: 24,000
Location: London
Type: Full Time
Posted: 1 month ago
  • 14 July 2022
  • Customer Service Assistant, Natoora

    Salary: 24,000
    Location: London
    Type: Full Time
    Posted: 1 month ago
  • 14 July 2022

    BASED IN BERMONDSEY – Hours of work: 8am – 5pm on a rota, including weekends and bank holidays

    Natoora is committed to revolutionizing the supply of fruit & vegetables and actively shaping the future of food for the better. We have spent over ten years connecting capital cities with flavours that would otherwise be lost forever. Delivering truly seasonal produce to over 1000 restaurants in London, New York and Paris, we count amongst our customers some of the world’s most influential chefs.

    We also actively seek to re-educate the way people think about and consume fruit & vegetables. Our goal is to create a more meaningful and responsible food system that preserves seed varieties, growing techniques and traditions that are threatened by modern industrial farming and supermarket culture.

    Key Accountabilities in the role: 

    • Providing excellent customer service for our key accounts
    • Data analysis to help to shape our future sales strategy
    • Sharing information and updating chefs on our produce
    • Managing orders by telephone and e mail
    • Administering a very busy wholesale department
    • Managing customer invoices and credit notes
    • Managing customer prices and price lists
    • Analysis of customers data

    We are looking for the following: 

    • A passion for food and the restaurants we supply
    • Excellent communication skills – both written and verbal
    • Ability to hit the ground running. You’ll enjoy working autonomously as well as part of a tight-knit team
    • Strong IT skills, with Excel experience a bonus
    • Good attention to detail
    • Ability to multitask in a dynamic, fast-paced environment
    • Reliability and professionalism
    • Ability to work to deadlines and under pressure at times.

    Benefits:

    • 50% off all fruit & vegetables, fresh pasta and charcuterie in our store, market stall & warehouse
    • Your birthday off*
    • Subsidised lunch – made with the same seasonal produce we supply to chefs- including Estate Dairy milk and butter – as well as from our Spa Terminus neighbours Monmouth & Little Bread Pedlar
    • CODE Hospitality membership, getting you up to 50% off at London and the UK’s leading restaurants*
    • Cycle to Work scheme*
    • Kitchen stocked from our own growers and producers
      *Once you’ve hit the 6 month mark

    Application form

    Natoora
    Salary: 24,000
    Location: London
    Type: Full Time
    Posted: 1 month ago
  • 14 July 2022
  • Salary: 24,000
    Location: London
    Type: Full Time
    Posted: 1 month ago
  • 14 July 2022

    Customer Service Assistant , Natoora

    BASED IN BERMONDSEY - Hours of work: 8am – 5pm on a rota, including weekends and bank holidays

    Natoora is committed to revolutionizing the supply of fruit & vegetables and actively shaping the future of food for the better. We have spent over ten years connecting capital cities with flavours that would otherwise be lost forever. Delivering truly seasonal produce to over 1000 restaurants in London, New York and Paris, we count amongst our customers some of the world’s most influential chefs.

    We also actively seek to re-educate the way people think about and consume fruit & vegetables. Our goal is to create a more meaningful and responsible food system that preserves seed varieties, growing techniques and traditions that are threatened by modern industrial farming and supermarket culture.

     

    KEY ACCOUNTABILITIES IN YOUR ROLE

    Providing excellent customer service for our key accounts
    Data analysis to help to shape our future sales strategy
    Sharing information and updating chefs on our produce
    Managing orders by telephone and e mail
    Administering a very busy wholesale department
    Managing customer invoices and credit notes
    Managing customer prices and price lists
    Analysis of customers data
    WE ARE LOOKING FOR THE FOLLOWING

    A passion for food and the restaurants we supply
    Excellent communication skills – both written and verbal
    Ability to hit the ground running. You’ll enjoy working autonomously as well as part of a tight-knit team
    Strong IT skills, with Excel experience a bonus
    Good attention to detail
    Ability to multitask in a dynamic, fast-paced environment
    Reliability and professionalism
    Ability to work to deadlines and under pressure at times.


    BENEFITS

    50% off all fruit & vegetables, fresh pasta and charcuterie in our store, market stall & warehouse
    Your birthday off*
    Subsidised lunch - made with the same seasonal produce we supply to chefs- including Estate Dairy milk and butter - as well as from our Spa Terminus neighbours Monmouth & Little Bread Pedlar
    CODE Hospitality membership, getting you up to 50% off at London and the UK’s leading restaurants*
    Cycle to Work scheme*
    Kitchen stocked from our own growers and producers     
    *Once you’ve hit the 6 month mark

    • Full Time
    • London

    Customer Service Assistant

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