Assistant Manager, ACE Pizza

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We’re looking for an experienced hospitality manager or supervisor to help ensure the good ship Ace Pizza runs smoothly and efficiently. The Assistant Manager will support the restaurant’s General Manager in shaping an environment that’s outstanding — how we look after our guests is key to our success, and that starts with how we look after our team.

As Assistant Manager, you’ll support the smooth and successful running of the venue, fulfilling the duties of the General Manager in their absence. While the key responsibilities are outlined below, flexibility and a hands-on approach are essential in this dynamic role.

What You’ll Do:

• Promote exceptional standards in food, drink, service and guest experience – leading by example.
• Operate as Senior Duty Manager for the Front of House team, core key-holder, and responsible person in the absence of General Manager and Head Pizza Chef.
• Support on day-to-day operations, including stock control, ordering, and delivery schedules.
• Ensure compliance with Health & Safety, licensing, and food hygiene regulations.
• Support both Front of House & Back of House teams, fostering a strong, collaborative culture.
• Ensure accurate cashing up, financial recording, and banking procedures.
• Liaise with local authorities (Hackney Council, EHO, local police).
• Oversee reservations and private hire, ensuring smooth execution and client satisfaction.
• Drive sales and customer engagement through events, marketing, and promotions.

What We’re Looking For:

• Proven experience in a management or supervisory role within hospitality.
• Excellent problem-solving skills with a positive, can-do attitude.
• Passion for pizza, drinks, and delivering incredible guest experiences.
• Comfortable working with all stakeholders, from customers to suppliers and local authorities.
• Right to live and work in the UK

Annual Leave & Benefits:

• 30 days annual leave – 2 extra days! (pro rata up to 45 hours per week)
• 1 additional community impact leave day every year
• Increased employer pension contribution after Y1
• CODE Hospitality membership for industry discounts
• Free food, tea, coffee, fruit and filtered water on shift
• ACE Pizza merchandise allocation (50% off at other times)
• Uniform budget
• Family & Friends Voucher
• 50% off food, 25% off drink (off shift)
• Team library fund
• Bi-annual team socials

Tips and service charge:

• 100% of monthly tips and gratuities shared fairly by end of following month via an assigned troncmaster

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Closing Date For Applications: ASAP, rolling process

We’ll endeavour to contact everyone who applies, although we can’t guarantee feedback in the early stages. This is a rolling process and we may contact suitably qualified candidates in advance of the closing date.

ACE Pizza is a London Living Wage employer (accreditation pending). We particularly welcome applications from women, who are currently under-represented in some roles within the hospitality industry. We are committed to providing reasonable accommodations for applicants with disabilities. Please contact us if you require any assistance with the application process.

We are an equal opportunities employer and all qualified applicants will be considered.

Don’t have the required hospitality background? We’ll happily offer guidance on whether we can consider your application or not. Just get in touch.

Apply here