Cookie Policy

Last updated: 9 November 2026

  • This Cookie Policy explains how CODE Hospitality Ltd (“CODE”, “we”, “us”) uses cookies and similar technologies on our website, www.codehospitality.co.uk.

    Please read it together with our Privacy Policy, which explains how we look after your personal data and gives our company details.

  • A cookie is a small text file that a website saves in your browser. It lets the website, or a service the website uses, recognise your browser on later pages or visits.

    We also use similar technologies that work in the same way, such as browser local storage and tracking pixels. In this policy, “cookies” covers all of these.

    Some cookies are set by us (first-party cookies). Others are set by companies whose services we use on our pages (third-party cookies).

  • When you first visit our website, a banner asks whether you accept our cookies. Necessary cookies are always on, because the website needs them to work. We only set analytics, advertising and functional cookies if you accept them, either with Accept all or by choosing categories in Settings. If you choose Reject all, we only use necessary cookies.

    Until you make a choice, we do not set any optional cookies. Content that needs them, such as embedded YouTube videos, is replaced by a short notice.

    We save your choice in a cookie in this browser for 6 months. It does not carry over to other browsers or devices. You can change or withdraw your consent at any time with the Cookie settings link at the bottom of every page, or change your cookie settings now.

    If you withdraw your consent, we stop using those cookies and remove the ones set on our website’s domain. Cookies that other companies set on their own domains can be removed in your browser settings (see section 6).

  • Necessary (always on)

    • __hs_cookie_cat_pref (HubSpot): remembers your cookie choices. Lasts 6 months.
    • _GRECAPTCHA (Google reCAPTCHA, set on google.com) and the _grecaptcha local storage item: protect our forms from spam and abuse. Last up to 6 months.
    • Local storage items whose names start with dnd_: let you attach files to our forms.
    • wordpress_logged_in_*, wordpress_sec_* and wordpress_test_cookie: only set for our staff when they sign in to manage the website.

    Analytics (only with your consent)

    • _ga and _ga_* (Google Analytics): count visits and show us how people use the website. Last up to 13 months.
    • _hjSessionUser_* and _hjSession_* (Hotjar): show us how people move around our pages, so we can improve them. Last up to 1 year and 30 minutes.
    • __hstc, hubspotutk, __hssc and __hssrc (HubSpot): count visits and connect them with forms you send us. Last up to 6 months, 6 months, 30 minutes and the end of your visit.

    Advertising (only with your consent)

    • _fbp (Meta, for Facebook and Instagram): measures our Meta ads and helps show you relevant ads. Lasts 3 months.
    • _gcl_au and the _gcl_ls local storage item (Google Ads): measure our Google ads. Last 3 months.
    • Linktree Insights pixel (Linktree): measures visits that come from our Linktree page.
    • HubSpot ads (HubSpot): loads the Meta and Google Ads tags that we manage in HubSpot.

    Meta and Google may also use cookies on their own websites, for example if you are signed in to Facebook, Instagram or Google.

    Functional (only with your consent)

    • YouTube (Google): plays videos embedded on our pages. YouTube sets cookies such as YSC (the end of your visit), VISITOR_INFO1_LIVE and VISITOR_PRIVACY_METADATA (6 months).
    • Ticket Tailor: shows our event ticket widget. Ticket Tailor sets its own cookies inside the widget.

    We review these lists when we add or remove a tool. The providers set the cookie names and how long they last, and these can change.

  • The companies below set some of the cookies in section 4. Some of them are based outside the UK. Our Privacy Policy explains how we protect your data when it is transferred. You can read how each company uses cookies here:

  • You can also block or delete cookies in your browser settings. If you block necessary cookies, parts of the website, such as our forms, may not work. If you delete your cookies, your cookie choice is deleted too, and the banner will ask you again.

  • We will update this policy when we change the cookies we use. The date at the top of this page shows when it was last updated.

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