Duty Manager, Sohaila

Role: Duty Manager

Reports to: Operations Manager

Location: Sohaila, 232 Shoreditch High Street, London, E1 6PJ

Start Date: As soon as possible

Salary: from £15-16 hourly dependent on experience, including tronc

Hours: 25-35 weekly

About the role

As our Duty Manager you will help run the day-to-day FOH operations at Sohaila, a Lebanese-inspired small plates restaurant, and is the second restaurant by Fat Macy’s.

We are a social enterprise and foundation that exists to provide a pathway from hostel to home. You’ll support our restaurant team as a key member of the front of house team, and you’ll also support and guide our trainees as they complete their journey through the Fat Macy’s programme.

What you’ll do

Work and manage shifts in a busy, 50 cover Shoreditch restaurant
Grow and develop your bar skills and wine knowledge, particularly focused on natural and biodynamic wines
Assist with ordering, stock takes, and other admin duties as required
Help to execute marketing strategies (including social media posts) to elevate the business and assist growth
Be hands-on with team building, training and development
Have sharp attention to detail and excellent standards of cleanliness
Support our catering business by occasionally helping prepare deliveries, or working shifts at nearby events
Provide FOH training and on-shift support for our programme trainees

The ideal person

You have 2+ years experience in the hospitality industry and are passionate about everything food
A demonstrable understanding of food safety and allergen awareness
A genuine enthusiasm for our social mission – you’ll enjoy working with people from all walks of life and be ready to mentor and support them in their journey with Fat Macy’s
A team player – ambitious and a good listener who works well with others
Organised, great at multitasking and comfortable with prioritisation in a fast moving environment
You’ll have excellent interpersonal communication skills and customer service

What we can offer you

Excellent opportunities and further training and progression within an exciting and growing team
Internal training including adult safeguarding, natural wines, COSHH
Staff discount and wines available to buy at cost price
On-shift staff meals
Paid overtime
An extra day of holiday on your birthday
An incredible learning experience working within an impactful social enterprise that addresses one of the biggest issues facing the UK

How to apply

Send an email with your CV to [email protected] with the subject line ‘Duty Manager application’ and a short paragraph on why you want to work for Fat Macy’s.

We have an optional EDI monitoring form for applicants too – please follow this link to complete.

A note for applicants

Please remember you don’t have to tick all the boxes to apply. If this role speaks to you and you believe you could make a difference despite not fully matching the specification, please apply anyway or at least reach out to us to discuss the role in more detail.

We encourage applications from people of colour, those who identify as LGBTQIA+, working class, differently abled people, those living with mental health conditions, refugees and migrants (assuming you have Right to Work in the UK). We welcome people from all identities who are made to feel marginalised.

About us

For more information about the work that we do, check out the Fat Macy’s and Sohaila websites.

Founded in 2016 as a roving supper club, our work has been featured in The Observer, BBC 3, VICE, Time Out and many more.

Sohaila, opened in early 2022 and has been reviewed in the Guardian amongst other media outlets. We’re at an exciting moment of gathering momentum and looking to add amazing people to our core team as we grow.