Oren
Salary: Competitive
Location: Hackney
Type: Full Time
Posted: 2 months ago

General Manager, Oren

Salary: Competitive
Location: Hackney
Type: Full Time
Posted: 2 months ago

Role Overview

We’re seeking an experienced, hands-on General Manager to lead team at Oren. You’ll oversee daily operations, champion a service-driven culture and ensure every guest leaves happy.

Working closely with the Owner and Head Chef, you’ll help take Oren into its next chapter: refining systems, elevating the guest experience, and continuing to grow what makes us special as a neighbourhood restaurant serving exceptional food..

This role requires floor presence, clear communication and a genuine sense of ownership. It’s ideal for someone who thrives in a collaborative, passionate team and takes pride in delivering outstanding food, service and hospitality every day.

Key Responsibilities

Leadership & Team Management

Lead, train, and motivate a small, close-knit team to deliver exceptional and consistent service, working closely with the Head Chef and kitchen team.
Foster a positive, collaborative culture rooted in mutual respect and accountability.
Manage staffing levels, recruitment, onboarding and performance reviews.
Operations & Service

Oversee the daily running of the restaurant, ensuring smooth, consistent and efficient operations.
Maintain high standards of cleanliness, presentation, and service in line with Oren’s brand values.
Manage bookings, floor flow, and service coordination
Ensure compliance with all health & safety, food hygiene, and licensing regulations.
Guest Experience

Champion a guest-first approach and ensure consistently high levels of customer satisfaction.
Handle guest feedback with professionalism and integrity.
Support initiatives that build Oren’s profile and reputation as a leading neighbourhood restaurant.
Be a visible and approachable presence on the floor, especially during peak hours.
Financial & Strategic Management

Manage budgets, cost controls and P&L performance.
Track key performance metrics including labour, GP and revenue growth.
Work with ownership on pricing strategy, marketing initiatives, and guest development.
Monitor stock levels, supplier relationships, and ordering processes to maintain efficiency and quality.
Skills, Experience and Personal Qualities

Minimum 2 years’ experience as a General Manager or a senior management role in a high-quality restaurant environment.
Strong operational knowledge — bookings, service flow, budgets, cost control, and P&L management.
Excellent organisational and communication skills; able to motivate and develop a small, close-knit team.
Curious and passionate about food, wine and hospitality; knowledge of natural wines is a bonus (but not required).
Detail-oriented but flexible, collaborative and down-to-earth — thrives in a fast-paced, people-focused environment.
What We Offer

Competitive salary (based on experience) with bonus potential.
Opportunity to shape the next chapter of a highly regarded neighbourhood restaurant.
Supportive ownership and a genuine focus on staff wellbeing.
Career development and mentoring opportunities.
Staff meals, discounts, and wellness support.
How to Apply

If you’re ready to lead Oren and bring your hospitality expertise to a thriving team, we’d love to hear from you.

Please send your CV and a brief cover letter to [email protected]

Application form

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