Operations Assistant, Knife & Fork Media (CODE Hospitality, Good Food Guide)
Knife & Fork Media is a fast growing hospitality media business behind CODE Hospitality and Good Food Guide. We are a leading voice in the UK hospitality industry, with a highly engaged membership community, a strong editorial platform, and an established programme of industry events and campaigns.
We are looking for an Operations Assistant to work across multiple teams and support the delivery of key projects across events, memberships, partnerships, marketing and editorial. This is a hands-on delivery role at the centre of the business, focused on keeping work moving, aligning stakeholders, and ensuring projects are completed efficiently and to a high standard.
What you’ll be doing:
- Supporting the delivery of member, campaign and partnership events across both brands.
- Coordinating event logistics including guest lists, venues, suppliers and event materials.
- Managing attendee administration and event registrations.
- Attending events as required to support on-site delivery (including occasional evenings and weekends, with time off in lieu).
- Ensuring all event documentation and operational checklists are kept up to date.
- Acting as a key point of contact for venues, suppliers and external partners.
- Assisting with contract administration, booking confirmations and logistics.
- Coordinating timelines and requirements with sponsors, partners and stakeholders.
- Producing post-event and project reports, gathering data and insights from across the business.
- Assisting with membership, sales and partnership administration where required.
- Supporting wider business operations and team priorities as the company grows.
SKILLS AND INTERESTS
- Excellent organisation and attention to detail.
- Strong written and verbal communication skills.
- Proactive, self-starting attitude with the ability to take ownership of tasks.
- Comfortable working across multiple teams and balancing competing priorities.
- Strong team player with a collaborative approach.
- Genuine interest in hospitality and the UK restaurant industry.
- Experience delivering events within the hospitality industry and having an established industry network is desirable.
KEY INFORMATION
Contract: Permanent, full-time role (37.5 hours per week)
Location: Office based (Soho, London) with option to work from home up to two days per week.
Salary: £28k-£34k
Benefits:
- 25 days holiday plus bank holidays and Christmas break
- Birthday off
- Employer pension contribution
- 2x charity days and 2x industry days per year
- £100 training budget per year (with scope for more subject to business case)
- Cycle to work scheme
- Help @ Hand (remote GP, mental health support, physio)
- Invitations to industry dinners and events
Applications close: 01 July
Start date: ASAP
Application form
Operations Assistant



