About us

Ria’s is a relaxed neighbourhood spot that brings together the simple pleasures of deep-pan pizza and natural wine. Our exciting journey started in Sept 2023 and we’re now looking for an AM / Wine Manager to help lead the FOH team and level up our natural wine game. 

Driven by a belief in the power of in person connections, great hospitality, and businesses that actually care about their employees, we decided to build Ria’s. Our purpose is to build homely neighbourhood spaces for the good of the community and those that work in them.

Description

At Ria's, we believe that great service, a saucy slice and a glass of wine can brighten anyone’s day and we need someone to play a key role in creating that experience for our customers. We’re looking for an ambitious assistant manager who has strong wine knowledge, or an eagerness to learn, to work alongside Ria herself being our customer champion and having fun in the process! Potential for the right candidate to be managing the site within 12 months.

Responsibilities

As Assistant Manager / Wine Manager you will support Ria in cultivating the customer experience at Ria’s, and be responsible for the smooth running of service. You will:

• Be a great example: you’re a superstar on the floor, and set the standard for warm, efficient and knowledgeable service, and never let anyone on the team move that standard
• Problem-solve issues for staff and be a great, inspiring manager
• Assume responsibility for FOH operations in the absence of Ria
• Work with Ria to manage a dynamic by the glass wine selection, working closely with suppliers
• Leading & running services as well as taking the lead on wine briefings & training
• Assist in training and mentoring FOH staff on product knowledge and wine service
• Assisting Ria with the day to day operations of the restaurant, opening & closing of the restaurant
• Supporting Ria with staff training on shift
  Fostering a positive work environment built on mutual respect and teamwork
• Stock management and ordering support (stock counts)
• Manage reservations, collections and takeaway while on shift
• Contribute new ideas and opportunities to help take Ria’s to the next level 

Experience / Requirements

• Ability to work effectively in a fast-paced environment, both independently and as part of a team
• Previous experience in restaurant management or supervisory role is a plus
• You love a cheeky slice of pizza (or 4) and wine, and have a desire to level up your knowledge (WSET level 2 qualifications in wine is a plus)
• Experience with team leading and managing
• We are a small company and value a strong work ethic. You’ll be working directly with the founders, so we would like to take on someone who would enjoy being a part of the decision making process, show initiative and get stuck in with their ideas.
• Ready to roll up your sleeves and get stuck in to an exciting start up.

Benefits

• £38k-£42k pa including tronc
• 40-45 hours per week
• 28 days holiday + public holidays
• 1 mental health day per quarter
• Team socials and events
• Have opportunities for career progression in a diverse and growing organisation with ambitions
• Free staff food, and coffee every day
• Cost price wine
• Regular career progression and appraisals to develop person-specific career goals and potential training opportunities (WSET level 3)