We are building a team of sharp and kind professionals, obsessed with details and driven by genuine hospitality.

We are looking for a Floor Manager who leads from the front, sets the tone on the floor, and inspires the team to deliver unforgettable guest experiences every single day.

What you’ll do:

• Lead service with confidence, energy and precision
• Be the driving force behind exceptional guest experience and team engagement
• Train, coach and develop the team to deliver top-level hospitality
• Take ownership of the floor, ensuring standards are consistently executed
• Handle guest feedback with care, professionalism and a solution-driven mindset
• Work closely with the management team to drive performance, sales and team culture

Who you are:

• A natural leader with a passion for hospitality
• Detail-oriented and highly organised
• Calm under pressure, with a positive and proactive mindset
• Obsessed with delivering memorable guest experiences
• A team player who leads with warmth, integrity and energy

What we offer:

• £10 taxi contribution for late finishes
• Cycle to work scheme
• Increased holiday allowance (up to +3 days with service)
• Your birthday off (after 1 year of service)
• Biannual staff socials
• £150 dining voucher after 6 months
• Daily team meals
• Paid breaks (up to 1 hour)
• Mystery Diner bonus – £50 per team member on a 100% score
• 50% off food & beverage
• Paid food & beverage training
• Uniform provided (dry laundry)